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Can't print a WORD document after an externa update

  1. #1
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    Can't print a WORD document after an externa update

    Dear members,

    Since last week I am not able to print a WORD document anymore.

    I never had problems with printing the document earlier.

    Original it is a WORD 2003 document (and I know there is no MS support on this version).

    I used save as to save the file as an WORD (2013) document.

    But then also I am not able to print.

    It allowes me to select the printer and give the task to print.

    After that I get the failure WORD is not responding.

    Unfortually it is not just 1 file.

    P.s. excel files are printed fine, I only have problems with the WORD files.

    What other option can I try to solve this annoying problem?

    Added:

    I use WORD 2013 professional.

    I tried printing without opening the file; in that case it will print the document (each one).

    I tried after that opening the file and print the document and I get the failure WORD is not responding.

    After that I tried 4 word documents on a Office 2010 (computer).

    There I was able to open and print 3 of the documents / the 4th does open, but does NOT print.
    Last edited by oeldere; 02-10-2015 at 09:29 AM. Reason: added (after added)
    Notice my main language is not English.

    I appreciate it, if you reply on my solution.

    If you are satisfied with the solution, please mark the question solved.

    You can add reputation by clicking on the star * add reputation.

  2. #2
    Forum Guru macropod's Avatar
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    Re: Can't print a WORD document after an externa update

    Have you tried repairing the Office installation (via Start > Windows Control Panel > Programs > Programs & Features > Microsoft Office (version) > Change)?

    With your 4th document, have you checked whether the content is formatted as hidden text?
    Cheers,
    Paul Edstein
    [Fmr MS MVP - Word]

  3. #3
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    Re: Can't print a WORD document after an externa update

    I today reinstalled ms office again.

    I will let you know if it has repaired the problem.

  4. #4
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    Re: Can't print a WORD document after an externa update

    Reinstalled did NOT solve the problem.

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