My mother uses Word on her Mac and keeps getting it into a state where most of the items are greyed out. I do not know how she does it and I cannot figure out how to get it out of the state.
To me it looks like there is some sort of modal, but I've used expose, and also cmd+` to switch windows in the application and I cannot find any modals.
When it is in this state, I can't change the view, I can't save, I can't even quit the program, I must use force quit to quit it, and then when I reopen the document it's fine.
Attached two screenshots where you can see the home and layout tabs of the ribbon mostly greyed out. I greyed out the document for my mother's privacy.
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