Hi, new member, so hi all, and thanks for all the advice i've had from looking at historic posts!
My problem:
I have a list of names in col A that may have new entries each month causing multiple occurrences of the same name. In column L, I indicate if there has been any contact with the customer by: letter, "L", visit "V" or no contact (blank).
I have got cond formating to show when a person has had a letter or visit in both col A nd L.
My dilema is this. When a person has had a letter, i want all the times their name appears in col A to change when an L or V is enterd against one of their names. There will still be blanks from previous months where no contact was made, which must remain blank.
I'm stuck. So far, all i can get is when there is an L, and there is more than one occurrence of the name, i can get the colour in Col A to change for the name where the L is in the same row, but not for the other times their name appears:
=(COUNTIF(A:A,$A2)>1)*($L2="L")
Any help please?
Bookmarks